ANNOUNCEMENTS

At Water Lily Counselling, it is our priority to make mental health available and accessible to as many individuals as possible. Through our intern education and supervision program, we are now able to offer low fee counselling for any adults and children looking for mental health support. We are currently accepting clients for our low fee counselling program being offered by our supervised counselling intern. Please contact us at info@waterlilycounselling.com or call us at (778) 840-6774 to book your confidential counselling appointment and learn more about this program.


COVID-19 | PLEASE READ


While we encourage continuity of telehealth appointments over in person appointments when possible, we are excited to be able to offer in person appointments as of August 2020.

Keeping You Safe
We have a detailed plan for in person appointments to ensure that you are safe, that includes pre-screening, careful hand washing, contactless check in, PPE and more. We are screening all clients in advance of appointments. please reschedule if you have:

• fever, cough, shortness of breath, sore throat, reduced sense of smell
• potential contact with covid-19 or someone experiencing the above symptoms
• travelled outside of BC in the last 2 weeks

Please wear a mask to your appointment and sanitize your hands on arrival. We will be reviewing your Covid-19 screening questionnaire at the beginning of your visit.

We will be accepting card payments or etransfers only at this time.

Physical Distancing
Appointment times are staggered to promote physical distancing. Please arrive on time and alone. We ask that parents wait outside of the office while their child completes their session.

PPE
We will be masked, and ask that you bring your own mask to wear while in our office.

Regular Sanitization
Surfaces through the clinic are regularly sanitized, and your treatment room is sanitized between appointments. We will not be using the sandtray at this time, all toys that are used during a child session will be collected and disinfected after an appointment. Any toys that can not be throughly washed or disinfected, will be removed from the playroom. Board games/ Books will be stored away for 2 days after each use before they can be used again at another session.

Clean Hands
Hand sanitizer is widely available in our clinic setting.

FIND US

Water Lily Counselling's is conveniently located in Burnaby to better serve you.
The location is easily accessible via public transit.